Manufacturing IT Support, Cybersecurity & Compliance
Keep your production line running and your plant-floor data secure. gTECHserv delivers managed IT, cybersecurity, and compliance to manufacturers across Charlotte and the Carolinas, so downtime, ransomware, and audit pressure stop costing you money.
- Trusted since 2000
- 1,000+ businesses secured
- 24/7 monitoring & response
Est. 2000
Trusted 25+ years
1,000+
Businesses secured
24/7
Monitoring & SOC
Veteran
Owned & operated
The cost of bad IT in manufacturing
When technology fails, the line stops and every idle minute costs money
Manufacturers don’t run on email and spreadsheets alone. ERP, MES, CNC controllers, OT networks, and connected equipment all have to stay online and secure. These are the four problems we hear most from plant managers across the Carolinas.
Unplanned downtime stops the line
When ERP, MES, or a controller goes down, production halts idle machines and labor can cost thousands per minute. Reactive break-fix IT can't keep up.
Manufacturers are prime ransomware targets
Legacy machines, flat OT networks, and connected equipment are exactly what attackers look for. One breach can stop production and put supply-chain partners at risk.
Compliance pressure is rising
Primes and the DoD now require CMMC and NIST 800-171. Without the right controls and documentation, you can lose contracts you've already won.
Disconnected, aging systems
ERP, MES, shop-floor devices, and the office network rarely talk cleanly. Bolted-together IT creates blind spots, data loss, and constant firefighting.
Complete manufacturing IT solutions
IT support for manufacturers, under one roof
Everything a modern plant needs to stay productive, secure, and compliant delivered and managed by one veteran-owned local team.
Managed IT Services for Manufacturers
Proactive 24/7 monitoring, maintenance, patching, and help desk for your entire plant and office at one predictable monthly rate.
Manufacturing Cybersecurity
Threat detection, endpoint protection, email security, and employee training built for the way manufacturers actually operate.
Industrial / OT Network Security
Segment and secure OT, SCADA, PLCs, and connected equipment so the shop floor stays protected without disrupting production.
Compliance — CMMC, NIST 800-171, ITAR
Gap assessments, remediation, documentation, and ongoing management to keep your defense-supply-chain contracts safe.
ERP, MES & Cloud Services
Support, integration, and migration for ERP/MES, Microsoft 365, and secure cloud connecting the office and the floor.
Backup & Disaster Recovery
Automated, tested backups and rapid recovery so a failure, breach, or disaster never means lost production data.
Help Desk & On-Site Support
Real, local technicians who answer fast and roll a truck across the Carolinas when an issue needs hands on the floor
IT Strategy & vCIO Consulting
A technology roadmap aligned to your growth, capex, and uptime goals so IT becomes an advantage, not a cost center.
Dedicated landing pages for each service are rolling out. Tell us your plant’s biggest IT headache and we’ll point you to the fix.
Why manufacturers choose us
A local, veteran-owned partner that understands the plant floor
Since 2000, gTECHserv has helped manufacturers and industrial businesses across the Carolinas run faster, safer technology. We’re not a generic office-IT shop we know OT, uptime pressure, and compliance.
Veteran-owned & operated
Discipline, accountability, and a mission-first mindset on every engagement.
Plant-floor experience
We understand OT, uptime, and the reality of manufacturing, not just office IT.
Fast local response
On-site support across the Carolinas plus 24/7 remote monitoring and help desk.
Predictable flat pricing
Simple monthly plans with no surprise break-fix invoices or hidden costs.
Security & compliance first
CMMC and NIST 800-171 expertise baked into everything we manage.
Proactive, not reactive
We prevent downtime instead of just reacting after the line has stopped.
From assessment to fully managed in three steps
Assessment
We review your systems, OT network, security posture, and compliance gaps — and quantify your downtime risk.
Roadmap
You get a clear, prioritized plan and a fixed monthly price tailored to your plant, your sites, and your growth.
Manage & Secure
We monitor, secure, and support everything 24/7 so your team can focus on production, not IT problems.
Manufacturing success story
"After a near-miss ransomware event, gTECHserv secured our OT network, got us NIST 800-171 ready, and cut our unplanned downtime to almost nothing. They understand manufacturing."
87%
less unplanned downtime
<15min
avg. response time
100%
audit-ready compliance
Operations Director · Precision Manufacturer · Charlotte, NC
Compliance & security frameworks we support
CMMC
NIST 800-171
ITAR
SOC 2
Microsoft 365
Zero Trust
Frequently Asked Questions
What does IT support for manufacturers include?
Manufacturing IT support covers managed IT services, 24/7 monitoring, cybersecurity, industrial/OT network security, ERP and MES support, backup and disaster recovery, compliance, and on-site help all designed to keep production lines running and plant-floor systems secure.
How much does managed IT support for a manufacturing company cost?
Most manufacturers move to predictable flat-rate managed IT pricing based on the number of users, sites, and devices. After a free assessment, gTECHserv gives you a fixed monthly rate so budgeting is simple and break-fix surprises disappear.
Why do manufacturers need cybersecurity?
Manufacturing is one of the most-targeted industries for ransomware because legacy machines, OT networks, and connected equipment are often unprotected. A single breach can halt production and expose supply-chain partners making manufacturing cybersecurity essential, not optional.
Can you help with CMMC and NIST 800-171 compliance?
Yes. We help manufacturers in the defense supply chain meet CMMC, NIST 800-171, and ITAR requirements with gap assessments, remediation, documentation, and ongoing compliance management so you keep the contracts you’ve won.
Do you provide on-site IT support for plants in Charlotte and the Carolinas?
Yes. gTECHserv is a Charlotte-based, veteran-owned provider delivering fast on-site IT support to manufacturers across North and South Carolina, backed by 24/7 remote monitoring and a responsive local help desk.